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At the factory [in Germany], they collect all the water from the roof and filter it so they can use it in the toilets and things.And recently they just installed heat pumps as well.

And they generate their own electricity.. MV: How do they do that, solar?.They’ve got two big Mann diesel engines that are super efficient.The coolant is used to heat the building.

The electricity runs the factory.Excess electricity is sold into the German grid.

But I think they are also bringing in solar at the moment as well.. MV: That’s innovation.

You don’t see very much of that in factories in this country.. Justin: No, it’s not done by coal power.. MV: Finally, I wanted to touch on new products and forthcoming products... Here’s a cracking review we received recently:.

I have just received, and successfully fitted, the parts I ordered for our Sebo Automatic X1.1 Vacuum Cleaner..I would like to express my appreciation of how good your customer service was from my initial enquiry when Claire was able to steer me towards the correct parts I required and Stuart’s prompt follow up email and advice.

Thank you also for organising the refund of the second postal charge after I added to my initial order..These days I find it is rare to get good customer service and I am usually the first to express my dissatisfaction but both of you were exemplary in demonstrating how a customer should be treated.